Scrub Plus – Frequently Asked Questions
What sizes do Scrub Plus scrubs come in?
We offer a wide size range across our lines. Please refer to the size chart on each product page for exact garment measurements before ordering.
How does Scrub Plus sizing run?
Our Scrub Pro line runs slim and small — males should size up, females should size down. Basic+ and MAXX+ run closer to standard. Always check the size chart on the product page.
How much do Scrub Plus scrubs cost?
Individual pieces start at ₱750. Coordinated sets range from about ₱1,350 to ₱2,500 depending on the line and fabric.
What are Scrub Plus scrubs made of?
Our retail lines use breathable, moisture-wicking poly-rayon-spandex blends (for example, 72% polyester, 22% rayon, 6% spandex). Team and bulk orders are produced in microfiber — lightweight and water-repellent. The Scrub Pro line is autoclavable.
Do you offer team or bulk orders for clinics and hospitals?
Yes. The minimum for team or bulk orders is 12 sets per color, with custom embroidery available. Email scrubplusph@gmail.com for a quote.
What is the lead time for orders?
On-hand items ship in 2–3 working days. Team and embroidered orders take about 4–6 weeks, covering fabric sourcing, production, and embroidery.
Do you offer free shipping?
Yes. Shipping is free on orders of ₱3,500 and up. Bulk and team orders also ship free.
What are your shipping rates and delivery times?
On-hand orders ship in 2–3 working days, with tracking. Team and embroidered orders take about 4–6 weeks. Rates vary by region: Metro Manila ₱130 (small) / ₱180 (large); Luzon ₱180 / ₱295; Visayas and Mindanao ₱200 / ₱395. We do not offer same-day delivery.
What payment methods do you accept?
You pay securely at checkout through HitPay. Choose from: credit or debit card, bank transfer via InstaPay, PESONet bank transfer, UnionBank Online, or over the counter at Bayad, ECPay or Palawan Pawnshop. Your order is confirmed automatically once payment goes through, so there is no need to send proof of payment.
What is your return and exchange policy?
We don't offer refunds, but you can exchange for a different size or colour. Message us within 48 hours of delivery. The item must be unworn, unwashed and in its original packaging, and sent back within 7 days of our approval. Exchanges depend on stock, so we confirm your new size or colour first. Sale, Final Sale and embroidered items are final. If an item arrives defective, damaged or wrong, you can choose an exchange or store credit, and we cover the shipping. See our full Refund & Exchange Policy for details.
Can I try the scrubs on before buying?
We don't offer try-ons or store pickup. Every product page has a size chart with garment measurements. If you're between sizes, message us your height and usual size before ordering and we'll help you choose.
Are Scrub Plus scrubs suitable for clinical and surgical use?
Yes. The Scrub Pro line is autoclavable and water-repellent, with a secure zip-up design that reduces face contact during donning and doffing.